NHS Contraception Service at NewGen Pharmacy
Our GPhC-registered pharmacists provide confidential contraception support, including initiation of contraception, ongoing oral contraception and emergency hormonal contraception (EHC). We help you access safe and effective birth control quickly and conveniently, without needing a GP appointment.
All consultations are private and fully confidential.
What Does the NHS Contraception Service Include?
- Emergency hormonal contraception (EHC): The morning-after pill, used after unprotected sex or contraceptive failure. It works best when taken as soon as possible
- Ongoing oral contraception: Continued supply of the combined or progesterone-only pill after a pharmacist consultation
- Contraception advice: Clear, professional guidance to help you choose the right option for your needs pls replace contraception advice with initiation of contraception.
All supplies are provided where clinically appropriate, following a consultation with our pharmacist in line with FSRH (Faculty of Sexual and Reproductive Healthcare) clinical guidelines. If your needs fall outside this service, we will refer you to your GP or a sexual health clinic.
Before Your Consultation — What You Will Need
- Your current weight and height
- A recent blood pressure reading (required before we supply oral contraception)
- A list of your current medicines, including supplements or herbal products
- Relevant medical history (such as migraines, blood clots, liver conditions, or smoking status)
If you do not have a recent blood pressure reading, contact us and we will guide you on how to get one before your consultation.
How Does the Service Work?
- Contact us online, via telephone or get signposted by your general practice, sexual health clinic or equivalent.
- Clinical assessment: Our pharmacist carries out a confidential consultation and reviews your medical history
- Treatment supply: If appropriate, we supply oral contraception or emergency contraception
- Further support: If needed, we refer you to your GP or a sexual health clinic
Important: Emergency hormonal contraception (EHC) is not 100% effective and should not be used as a regular method of contraception. It does not protect against sexually transmitted infections (STIs). If you are concerned about STIs, contact your local sexual health or GUM clinic.
Need emergency contraception? Act quickly — EHC works best when taken as soon as possible. Start a confidential consultation today with one of our pharmacists. All consultations follow UK GDPR and NHS confidentiality standards.
About Our Services
Is this NHS pharmacy service free?
Yes, This is an NHS service and so all supplies of contraception or emergency contraception will be free of charge and therefore exempt from any prescription charges.
Do I need a GP referral for this service?
No. Most services allow self-referral, so you can contact us directly. However, some services may require referral through another healthcare professional, depending on the clinical pathway.
Who provides my treatment at NewGen Pharmacy?
Our GPhC-registered pharmacists carry out consultations and make treatment decisions in line with current clinical guidance and NHS service requirements.
Am I eligible for this NHS pharmacy service?
Eligibility for the NHS Pharmacy Contraception Service includes individuals looking to start or restart taking oral contraception, obtain a further supply of their current oral contraception, or obtain a supply of emergency contraception. The service is available to those aged 49 years or under for Combined Oral Contraceptive pills (COC) and to those aged 54 years or under for Progesterone Only Pills (POP). The eligibility is subject to consultation with the pharmacist.
Will I receive medication after my consultation?
Not always. Our pharmacist will recommend the most appropriate next step. In some cases, self-care advice is enough. If treatment is clinically appropriate, we may supply medication through the service.
What do I need before my pharmacy consultation?
You need to provide details such as allergies, current medicines, a recent blood pressure reading, your current weight and height.
Is my pharmacy consultation confidential?
Yes. All consultations follow UK GDPR, the Data Protection Act 2018, and NHS confidentiality standards. We handle your information securely and only share it when required for your care or by law.
Access, Safety & Support
Can I use this service online or in person?
Many of our services are available online, or in-person support may also be available at our pharmacy. Availability may vary depending on the service.
How quickly will I get a response?
We aim to review consultations on the same day during opening hours. However, some conditions are time-sensitive, so please contact us directly if your symptoms are urgent.
What happens if I am not suitable for treatment?
If this service is not suitable for you, our pharmacist will explain the next step and may refer you to your GP, NHS 111, urgent care, or another appropriate service.
Is NewGen Pharmacy regulated in the UK?
Yes. NewGen Pharmacy is regulated by the General Pharmaceutical Council and follows UK pharmacy law, NHS service requirements, and current professional standards.
How can I make a complaint?
If you have a concern, please contact our team directly by phone or email. We take all complaints seriously and will explain our complaints process clearly.
Where can I find trusted NHS health information?
You can find general health information on the NHS website and clinical guidance from NICE. If you need help with a specific service, you can also contact our pharmacy team directly.