NewGen Pharmacy is a GPhC-registered online pharmacy based in Stratford, London. It supports patients with safe medicine supply, NHS prescription services, online prescription ordering, pharmacist-led advice, weight management support, Pharmacy First services where available, care home pharmacy services and convenient delivery options.
Most importantly, NewGen Pharmacy’s goal is to make pharmacy care more accessible, safe and patient-focused. It does this by combining professional clinical support with convenient online and local pharmacy services.
As a result, patients can access confidential advice, safe medicine supply, online consultations, NHS services where available, and clear signposting when GP, NHS 111, urgent care or emergency support is more appropriate.
This article explains who NewGen Pharmacy is, what services appear on its website, how patients can access support, and why clinical safety remains central to every service.
Patients who want direct help can use NewGen Pharmacy’s online consultations, weight management support, Pharmacy First services, care home pharmacy services, NHS prescriptions online or the contact NewGen Pharmacy page.
Who is NewGen Pharmacy?
NewGen Pharmacy combines online access with professional pharmacy care. The pharmacy operates from St Mary’s Medical Centre, Unit 4, 245 High Street, Stratford, London, E15 2LS.
The General Pharmaceutical Council lists NewGen Pharmacy under registration number 9012028, with New International Medical Ltd as the owner and the pharmacy status as registered. Patients can check this directly through the GPhC pharmacy register.
NewGen Pharmacy describes itself as a regulated online pharmacy that provides NHS and private services straight to patients’ doors. Its website highlights convenience, trusted clinical care, safe pharmacy practice and patient support.
Because the service works online as well as through a registered pharmacy premises, patients can manage prescriptions, access healthcare advice and request consultations without always needing to travel in person.
Where NewGen Pharmacy is based
NewGen Pharmacy operates from St Mary’s Medical Centre, Unit 4, 245 High Street, Stratford, London, E15 2LS. This registered address appears on the pharmacy’s own terms and conditions page and on the GPhC register.
Although NewGen Pharmacy has a registered physical location, its website presents the service as an online pharmacy. Therefore, patients can use online systems, phone, email and delivery routes to access support.
This model may help patients who prefer digital access, have busy schedules, manage repeat medicines, care for family members, or want pharmacy support without unnecessary travel.
In addition, NewGen Pharmacy refers to UK delivery and NHS prescription delivery on its website. Patients should check the relevant service page or contact the team directly if they need to confirm delivery options, service availability or eligibility.
NewGen Pharmacy’s mission and values
NewGen Pharmacy focuses on accessible, safe and patient-centred pharmacy care. Its mission is to combine professional clinical support with convenient online and local pharmacy services.
This means patients can access pharmacy advice, prescription support, online consultations and selected NHS services through a regulated provider.
NewGen Pharmacy’s values include safety, convenience, confidentiality, professional assessment and clear communication. Instead of simply supplying medicine without review, the pharmacy aims to help patients understand their options and use services safely.
This approach matters because healthcare needs vary. For example, one patient may need NHS prescription support, while another may need a pharmacist consultation, Pharmacy First advice, weight management assessment, care home support or signposting to another healthcare service.
NHS prescriptions online
NewGen Pharmacy offers online prescription ordering and NHS repeat prescription support. Its website explains that patients can order NHS prescriptions online, set up EPS nomination, request repeat medicines and arrange delivery with pharmacist support.
The Electronic Prescription Service can make prescription management easier. Once a patient nominates NewGen Pharmacy, eligible NHS prescriptions can go electronically to the pharmacy.
This may help patients who take regular medicines, have limited time, find travel difficult, or prefer online access. It can also support people who want a more convenient way to manage repeat medicines.
Patients can learn more through NewGen Pharmacy’s NHS prescriptions online page or its NHS repeat prescription service page.
Prescription delivery
NewGen Pharmacy offers prescription delivery. Its website explains that the delivery service brings medication straight to a patient’s door, whether at home or work.
The pharmacy describes NHS prescription delivery as available nationwide and free of charge. It also refers to private prescription delivery across the UK, with confidentiality and care.
Prescription delivery may help patients who use regular medicines, have busy routines, care for others, or find it difficult to visit a pharmacy in person.
However, patients should still order medicines in good time. Online services may not suit emergencies or urgent prescriptions. If medicine is needed urgently, patients should contact their GP practice, NHS 111, urgent care or emergency services where appropriate.
Online consultations
NewGen Pharmacy offers online consultations for patients who want convenient access to healthcare support.
Online consultations allow patients to share information securely, answer relevant health questions and receive guidance from an appropriate professional where suitable.
The pharmacy’s website also describes private pharmacy consultation booking through a secure form, GPhC-regulated pharmacists, personalised advice and clear next steps.
However, online consultations do not suit every situation. Some symptoms need physical examination, GP review, urgent care or emergency assessment. Therefore, a safe online pharmacy should recognise when online support is not enough and signpost patients appropriately.
Weight management support
NewGen Pharmacy provides weight management support through a consultation route for eligible patients.
The website presents weight management as a professional and discreet service tailored to health needs. It also states that treatment options, including prescription therapies, are offered only if clinically appropriate after assessment.
This wording is important. Weight management treatment should never work like a simple online purchase. Instead, a clinician or pharmacist must review relevant information before deciding whether treatment is suitable.
Assessment may include health history, BMI, current medicines, weight-related health risks, previous treatment use, contraindications and safety factors. Patients may also need advice on lifestyle habits, hydration, side effects, monitoring and follow-up.
For this reason, NewGen Pharmacy’s approach focuses on safer, evidence-informed support rather than quick fixes.
Pharmacy First services
NewGen Pharmacy provides access to Pharmacy First services where available.
The website explains that patients with certain eligible common conditions may receive advice and treatment from a pharmacist without needing to see a GP first. Pharmacists carry out consultations in line with NHS service requirements and clinical guidelines.
NewGen Pharmacy’s Pharmacy First section shows services including UTI Treatment for Women, Sore Throat Treatment, Sinusitis Treatment, Impetigo Treatment, Shingles Treatment and Infected Insect Bite Treatment.
Treatment is not automatic. A pharmacist must assess symptoms, eligibility, medical history, medicines, allergies and any warning signs before deciding the safest next step.
If Pharmacy First is not suitable, the pharmacist may advise self-care, another pharmacy service, GP review, NHS 111, urgent care or emergency support.
New Medicine Service
NewGen Pharmacy lists the NHS New Medicine Service as part of its service offer.
The New Medicine Service supports patients who have started a new medicine for certain long-term conditions. NewGen Pharmacy describes the service as free NHS support that helps patients manage treatment with confidence.
During this service, a pharmacist may provide follow-up consultations and practical advice. This can help patients understand how to take a medicine, what to expect, what concerns to watch for and when to ask for further help.
Starting a new medicine can feel confusing, especially if a patient already takes several treatments. Therefore, pharmacist-led support can improve confidence and encourage safer medicine use.
Discharge Medicines Service
NewGen Pharmacy also lists the NHS Discharge Medicines Service.
This service supports patients after hospital discharge. Medicine changes often happen during a hospital stay. For example, a patient may start a new medicine, stop an old one, change dose or receive new instructions.
Clear pharmacy follow-up can reduce confusion and support safer medicine use after leaving hospital.
NewGen Pharmacy presents this service as part of its NHS pharmacy support. Patients who feel unsure about medicine changes after hospital discharge can contact the pharmacy team for guidance.
Minor Ailments Service
NewGen Pharmacy has an NHS Minor Ailments Service page. The website explains that its GPhC-registered pharmacists can assess, advise and treat a wide range of common conditions without the need for a GP appointment.
The page describes support for common minor illnesses and says advice, treatment and support may be available online or in-store.
NewGen Pharmacy mentions examples such as coughs, colds, hay fever, skin and wound care, digestive conditions, mild eye conditions, pain management and women’s health concerns such as vaginal thrush.
If patients feel unsure whether their condition is covered, they can contact NewGen Pharmacy for advice.
NHS Contraception Service
NewGen Pharmacy has an NHS Contraception Service page. The website states that patients can access contraception support, including the pill, emergency contraception and expert advice.
Contraception support requires suitable assessment. A pharmacist or clinician may need to review medical history, current medicines, blood pressure where relevant, safety factors and whether a specific option is suitable.
Because contraception needs are personal, patients should contact NewGen Pharmacy directly to confirm the most appropriate route.
If symptoms, risks or medical history suggest that pharmacy support is not suitable, patients may need GP, sexual health clinic or urgent care advice.
Care home pharmacy services
NewGen Pharmacy offers care home pharmacy services for care providers.
Its website describes tailored pharmacy support, medication supply and ongoing clinical advice to help ensure safe and smooth care. The care home service page lists no-cost delivery, dedicated care home pharmacists, comprehensive medication management support, expert training, flexible dispensing options, monitored dosage systems and eMAR support.
Care home pharmacy support can help care teams manage medicines more safely and efficiently. It can also support residents, staff and wider healthcare teams by improving communication and medicine processes.
Care providers can contact NewGen Pharmacy to discuss their needs and understand how the service may work in practice.
Patient safety at NewGen Pharmacy
Patient safety sits at the centre of pharmacy care. NewGen Pharmacy states that it is regulated by the GPhC and follows UK pharmacy law, NHS service requirements and current professional standards.
Therefore, services should include suitable checks before medicines are supplied. For example, prescription services require pharmacist oversight. Pharmacy First requires clinical assessment. Weight management treatment requires suitability checks. Contraception support requires safety review.
NewGen Pharmacy also highlights confidentiality and secure online access. The team should handle personal and medical information carefully and use it to support safe care.
A safe pharmacy service does not promise treatment for everyone. Instead, it checks whether a service is suitable and explains when another healthcare route is safer.
When NewGen Pharmacy may signpost patients elsewhere
NewGen Pharmacy can support many patients through online pharmacy services, consultations, prescriptions and NHS services where available. However, some concerns need GP, NHS 111, urgent care or emergency help.
Patients may need another service if symptoms are severe, unusual, rapidly worsening, complex or linked to warning signs.
Examples include chest pain, severe breathlessness, stroke symptoms, severe allergic reaction, severe pain, confusion, signs of sepsis, heavy bleeding, severe dehydration, serious injury or a child who appears very unwell.
Signposting is part of safe pharmacy practice. It helps patients access the right level of care at the right time.
How to contact NewGen Pharmacy
Patients can contact NewGen Pharmacy through its website, by phone or by email.
The contact page explains that the team can help with NHS and private prescriptions, deliveries and online pharmacy services.
Contacting the pharmacy can help patients confirm which service is suitable, whether eligibility rules apply, whether a consultation is needed and what information to provide.
Patients can use the contact NewGen Pharmacy page to ask for support.
Frequently Asked Questions
What is NewGen Pharmacy?
NewGen Pharmacy is a GPhC-registered online pharmacy based in Stratford, London. It provides NHS prescriptions, online prescription ordering, prescription delivery, Pharmacy First services where available, online consultations, weight management support and other pharmacy services.
Where is NewGen Pharmacy located?
NewGen Pharmacy operates from St Mary’s Medical Centre, Unit 4, 245 High Street, Stratford, London, E15 2LS.
Is NewGen Pharmacy registered with the GPhC?
Yes. The General Pharmaceutical Council lists NewGen Pharmacy as a registered pharmacy. Its GPhC registration number is 9012028.
Does NewGen Pharmacy offer NHS prescriptions online?
Yes. NewGen Pharmacy offers online prescription ordering, EPS nomination support and NHS repeat prescription services.
Does NewGen Pharmacy deliver prescriptions?
Yes. NewGen Pharmacy’s website states that it offers prescription delivery, including NHS prescription delivery and private prescription delivery.
Does NewGen Pharmacy offer online consultations?
Yes. NewGen Pharmacy offers online consultations and private pharmacy consultation booking through its website.
Does NewGen Pharmacy offer weight management support?
Yes. NewGen Pharmacy offers weight management consultations for eligible patients. Treatment options are only offered if clinically appropriate after assessment.
Does NewGen Pharmacy offer Pharmacy First services?
Yes. NewGen Pharmacy provides access to Pharmacy First services where available. Its website lists UTI Treatment for Women, Sore Throat Treatment, Sinusitis Treatment, Impetigo Treatment, Shingles Treatment and Infected Insect Bite Treatment.
Does NewGen Pharmacy support care homes?
Yes. NewGen Pharmacy offers care home pharmacy services, including medication supply, care home pharmacist support, medication management, monitored dosage systems and eMAR support.
How can I contact NewGen Pharmacy?
Patients can contact NewGen Pharmacy through the website, by phone or by email. The contact page can help with prescriptions, deliveries, consultations and service questions.
Compliance note
This article is based on information listed on the NewGen Pharmacy website and official registration information available at the time of writing. Services, eligibility, consultation routes, delivery options and availability may change.
Medicine supply, treatment decisions and NHS service access are not automatic. They depend on pharmacist or clinician assessment, service criteria, patient suitability, availability and whether the option is safe, lawful and clinically appropriate. If symptoms are severe, unusual, worsening or urgent, patients should seek help from a GP, NHS 111, urgent care or emergency services.
Author & Content Writer: Dr. Naeem Aslam
