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NHS Pharmacy First - Impetigo

Impetigo treatment on the NHS Pharmacy First service

If you or your child has signs of impetigo, our GPhC-registered pharmacists can assess you and, where appropriate, supply treatment under the NHS Pharmacy First service - without needing a GP appointment.

A gentle mother caring for her young child at home, warm and reassuring, in soft natural light
No GP appointment neededAdults and children aged 1+Same-day pharmacist reviewPharmacist-led NHS care

What is impetigo?

Impetigo is a common and very contagious bacterial skin infection. It often starts as red sores or fluid-filled blisters that burst and form a characteristic golden-yellow crust. It spreads easily through touch, scratching, or sharing items such as towels and clothing, and is most common in young children.

Common symptoms include:

  • Red sores, often around the nose and mouth (but they can appear anywhere)
  • Fluid-filled blisters that burst and form a golden-yellow crust
  • Itching and soreness around the affected area

Who the impetigo service is for

Our pharmacist can assess you under NHS Pharmacy First if:

  • You or your child are aged 1 or over
  • There are a small number of localised sores
  • There are no signs of more serious, widespread illness

Early treatment and simple hygiene steps - not touching or scratching the sores, washing hands, and not sharing towels or bedding - help stop impetigo spreading.

When to seek urgent help instead

Please contact your GP or call NHS 111 if:

  • The infection is spreading rapidly
  • There is a high fever
  • There are signs of cellulitis (increasing redness, warmth and swelling spreading beyond the sores)

In a medical emergency, always call 999.

How the service works

You do not need a GP referral - just contact us:

  • Visit us at 245 High Street, Stratford, London E15 2LS, or call 020 4599 5647
  • A GPhC-registered pharmacist will assess the symptoms and check eligibility
  • Where it is clinically appropriate, we supply treatment under NHS arrangements; otherwise we give clear self-care advice
  • If the service is not suitable, we will refer you to your GP, NHS 111 or urgent care

We aim to review consultations on the same day during opening hours.

Other NHS Pharmacy First conditions

We can also assess and, where appropriate, treat these common conditions under NHS Pharmacy First:

Questions, answered

Is the impetigo service free on the NHS?
The NHS Pharmacy First consultation is free at the point of use. If treatment is supplied, standard NHS prescription charges may apply unless you are exempt (children are exempt from prescription charges).
Can my child go to school or nursery?
Children with impetigo should stay off school or nursery until the sores have crusted over and healed, or until 48 hours after starting treatment. Our pharmacist will advise you.
Do I need a GP referral or appointment?
No. You can contact us directly - there is no need for a GP referral. Many patients are seen the same day during opening hours.
What if the service is not suitable?
If the infection is widespread or there are signs of more serious illness, our pharmacist will explain why and refer you to your GP, NHS 111 or urgent care.

Healthcare that comes to you

Free confidential consultation · reviewed by UK prescribers · discreet next-day delivery