Fungal nail infections are stubborn — over-the-counter products often do not penetrate deeply enough to clear them. A prescription antifungal nail lacquer or oral tablet gives the best chance of restoring healthy nails. Complete a short consultation and a UK prescriber will assess the right treatment for your nails.
Answer a few simple questions — a UK prescriber, not an algorithm, reviews your answers and only approves treatment that is safe and suitable for you. The questionnaire opens full-screen so you can focus; you can save and finish later at any point.
A fungal nail infection (onychomycosis) happens when a fungus — typically a dermatophyte — gets into the nail through a small crack or break. Over time it causes the nail to become thickened, discoloured (yellow, brown or white), brittle and sometimes slightly separated from the nail bed. It most commonly affects toenails, though fingernails can be affected too.
The infection spreads slowly and is often not painful, which means many people put treatment off. But untreated infections tend to worsen and can spread to other nails or to the surrounding skin. Early treatment gives the best results.
The dermatophyte fungi that cause most nail infections thrive in warm, damp environments — making communal changing rooms, swimming pools and enclosed footwear contributing factors. People with diabetes, circulatory problems, a weakened immune system, or a history of athlete's foot are more susceptible. Nails that have suffered trauma — from ill-fitting shoes, for example — are more vulnerable too.
Treatment typically takes months because nails grow slowly. The two main prescription approaches are a medicated nail lacquer applied directly to the nail surface, or an oral antifungal tablet taken daily. Nail lacquers are applied regularly over several months and work by penetrating the nail to reach the infection; oral tablets act systemically and tend to work faster and more completely for severe infections, but they are not suitable for everyone. A combined approach is sometimes recommended.
Which is right for you depends on how many nails are affected, the severity, your general health and any other medicines you take. The prescriber confirms this inside the consultation. We do not list specific medicine names on this page.
NewGen Pharmacy is a GPhC-registered community pharmacy at 245 High Street, Stratford. Our online consultation lets a UK prescriber assess your nail infection and recommend the right antifungal — lacquer, tablet or both. Treatment is dispensed and delivered to your door in plain packaging, or you can collect from our Stratford branch. If you also have a fungal skin infection in the area, see our fungal skin infections page — both can often be treated at the same time.
See your GP if you have diabetes or poor circulation and a nail infection, as these need closer monitoring. Also see your GP if the nail is painful, if there are signs of bacterial infection (redness, swelling, pus), if your immune system is suppressed, or if you have liver disease — oral antifungals in particular need careful consideration in these situations. If we cannot safely manage your case online, we will say so and point you to the right care.
Urgent symptoms need urgent care. If the skin around your nail is red, painful, swollen or you have pus, this may be a bacterial nail infection rather than a fungal one — see your GP rather than starting antifungal treatment. Call NHS 111 for urgent advice.
Every consultation is reviewed by our UK-registered clinicians before any treatment decision — the same team that runs our GPhC-registered pharmacy on Stratford High Street.
Leads our weight-management and private prescribing service. Dr Aslam reviews eligibility personally and only recommends treatment when it is clinically appropriate and safe for you.
Our Superintendent Pharmacist, responsible for clinical governance and the safe supply of every medicine we dispense — to the same standard as an in-person pharmacy consultation.
Registered with the GMC and GPhC · every order checked by a real clinician, never an algorithm.
From first click to your doorstep in four simple steps.
Tell us what you need help with and start your confidential consultation.
Answer a short medical questionnaire — it takes in just a few minutes.
A UK prescriber reviews your answers and approves treatment only if it is safe and suitable.
Your treatment arrives fast in plain packaging — or collect from our Stratford pharmacy.
Free confidential consultation · reviewed by UK prescribers · discreet next-day delivery