The herpes simplex virus causes outbreaks that can be treated quickly with prescription antivirals, and for people with frequent episodes a daily suppressive course can significantly reduce recurrences. Complete a short consultation and a UK prescriber will assess the right approach for you.
Answer a few simple questions — a UK prescriber, not an algorithm, reviews your answers and only approves treatment that is safe and suitable for you. The questionnaire opens full-screen so you can focus; you can save and finish later at any point.
Herpes simplex virus (HSV) exists in two main types. HSV-1 is most commonly associated with oral herpes — causing cold sores on and around the lips — and is present in the majority of adults. HSV-2 is most commonly associated with genital herpes, though either type can affect either location. Both types cause a similar pattern: an initial outbreak (which is sometimes the most severe), a dormant period in the nerve ganglia, and periodic reactivations throughout life.
Reactivations can be triggered by many things — illness, stress, fatigue, sun exposure, hormonal changes or a weakened immune system. Not everyone gets frequent or obvious outbreaks; some people experience very mild symptoms that they may not always recognise as herpes.
Prescription antiviral medicines are highly effective. An episodic course — taken at the first sign of an outbreak — shortens the duration and severity of each episode significantly. For people with frequent outbreaks (typically six or more per year), a daily suppressive dose keeps the virus in check and reduces recurrence rates considerably. Both approaches are well established and safe for long-term use in the vast majority of people.
Which antiviral, and which strategy, suits you best depends on the frequency and nature of your outbreaks and your general health. The prescriber confirms this in the consultation. We do not list specific medicines on this public page.
This page and its consultation cover oral and non-genital herpes outbreaks. If your symptoms affect the genital area, please visit our genital herpes page for the appropriate clinical pathway — the consultation questions and clinical considerations are different for genital outbreaks. Both pathways use the same antiviral medicines, but the clinical assessment, partner-notification considerations and supporting information are tailored to the affected site.
NewGen Pharmacy is a GPhC-registered community pharmacy at 245 High Street, Stratford. Once your consultation is approved by a UK prescriber, your antiviral is dispensed the same working day and delivered to your door in plain, unbranded packaging. Many people find it helpful to keep a course at home so they can start treatment at the very first sign of an outbreak — we can support that approach through the consultation.
See your GP if a herpes outbreak involves your eye or surrounding skin; if outbreaks are very frequent and not responding to suppressive treatment; if you are pregnant (herpes in pregnancy needs specialist management); or if you have a condition that significantly suppresses your immune system. If we cannot safely manage your situation online, we will refer you to the appropriate care. Call NHS 111 for any urgent concern.
Urgent symptoms need urgent care. If you have symptoms affecting your genitals, please use our dedicated genital herpes consultation rather than this page. If you have eye involvement alongside a herpes outbreak, see your GP or eye clinic the same day. Call NHS 111 for urgent advice.
Every consultation is reviewed by our UK-registered clinicians before any treatment decision — the same team that runs our GPhC-registered pharmacy on Stratford High Street.
Leads our weight-management and private prescribing service. Dr Aslam reviews eligibility personally and only recommends treatment when it is clinically appropriate and safe for you.
Our Superintendent Pharmacist, responsible for clinical governance and the safe supply of every medicine we dispense — to the same standard as an in-person pharmacy consultation.
Registered with the GMC and GPhC · every order checked by a real clinician, never an algorithm.
From first click to your doorstep in four simple steps.
Tell us what you need help with and start your confidential consultation.
Answer a short medical questionnaire — it takes in just a few minutes.
A UK prescriber reviews your answers and approves treatment only if it is safe and suitable.
Your treatment arrives fast in plain packaging — or collect from our Stratford pharmacy.
Free confidential consultation · reviewed by UK prescribers · discreet next-day delivery