Non-specific urethritis (NSU) is inflammation of the urethra not caused by gonorrhoea. It is common, usually caused by bacteria, and responds well to a short antibiotic course. If a sexual health clinic or GP has assessed you and recommended treatment, a UK prescriber can review your consultation online.
Answer a few simple questions — a UK prescriber, not an algorithm, reviews your answers and only approves treatment that is safe and suitable for you. The questionnaire opens full-screen so you can focus; you can save and finish later at any point.
Non-specific urethritis (NSU) means inflammation of the urethra — the tube that carries urine out of the body — that is not caused by gonorrhoea. It is most commonly diagnosed in men, though the underlying infection (if bacterial) can affect any sexual partner. Symptoms typically include a discharge from the penis or urethra, a burning feeling when urinating, or simply an irritation at the tip of the urethra.
The "non-specific" label means the exact cause has not been identified, or has not yet been tested for. Common culprits include chlamydia, mycoplasma genitalium, and ureaplasma — all of which can be detected by a urethral swab or urine test at a sexual health clinic.
NSU responds well to a short antibiotic course. UK guidelines recommend two antibiotics as first- and second-line options depending on what testing reveals or, where no testing has been done, the most likely bacterial cause. Most people notice an improvement in symptoms within a few days of starting treatment, with the full course completed in one to two weeks.
Any sexual partners should also be tested and, where appropriate, treated at the same time to prevent re-infection.
Ideally, yes — particularly if you have not had a recent sexual health screen. Testing identifies the specific organism involved, which guides the best antibiotic choice. If a sexual health clinic has assessed you and recommended empirical treatment (where testing is in progress or not available), an online consultation is appropriate to obtain the prescription quickly.
NewGen Pharmacy is a GPhC-registered online and community pharmacy. Complete a short confidential consultation, and a UK prescriber will review whether an antibiotic course can be issued. Treatment is dispatched in plain, unbranded packaging. This service suits straightforward NSU where you have been assessed by a clinician and testing has been done or arranged.
You will be asked about your symptoms, whether you have been seen by a clinician, any testing that has been done, any antibiotic allergies, and current medicines. The prescriber reviews your answers before issuing any prescription. If the consultation suggests you need in-person assessment first, we will tell you clearly and direct you to the appropriate service.
Please attend a sexual health clinic if you have not yet been assessed in person, if you have pelvic or testicular pain, if symptoms are severe or have not improved after a previous course, or if you have symptoms suggesting another infection. NSU in women is less commonly diagnosed but pelvic symptoms in any person warrant in-person assessment.
Urgent symptoms need urgent care. If you have pelvic pain, testicular swelling or pain, or a high fever alongside urethral symptoms, please attend a sexual health clinic or call NHS 111 rather than seeking online treatment. These symptoms may indicate a condition that needs in-person examination.
Every consultation is reviewed by our UK-registered clinicians before any treatment decision — the same team that runs our GPhC-registered pharmacy on Stratford High Street.
Leads our weight-management and private prescribing service. Dr Aslam reviews eligibility personally and only recommends treatment when it is clinically appropriate and safe for you.
Our Superintendent Pharmacist, responsible for clinical governance and the safe supply of every medicine we dispense — to the same standard as an in-person pharmacy consultation.
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Answer a short medical questionnaire — it takes in just a few minutes.
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